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Due to the nature of information products being provided in downloadable form, we do not give refunds on the electronic products unless the file is defective or was ordered incorrectly.  If you do have a situation that qualifies for a refund, please contact us via our Contact Form within 7 days of your purchase so we can process the refund for you.  We will refund you the full purchase price of the products back on your original form of payment such as credit card, PayPal, etc.  Once we receive your refund request and determine that is qualifies for a refund, we will process your refund within 48 hours.